| Solutions
- Enterprise Content Management |
| Structured Information
Access |
| The amount of information
(paper and electronic) entering organizations is at an
all-time high. Businesses face critical challenges in
not only organizing and consolidating information to provide
access to employees, partners and customers, but also
managing, auditing and preserving information to adhere
with regulatory compliances. Companies realize the need
to provide multiple channels for information access to
increase employee productivity, reduce costs and improve
customer satisfaction. Over the last few years, several
regulations such as Sarbanes Oxley, HIPAA, Base II, US
Patriot Act, DOD 5015.2 have been put in place. These
regulations further mandate corporations to deploy an
optimal content management platform. AIIM defines ECM
as:
Set of technologies used to capture, manage,
store, preserve, and deliver content and documents related
to key organizational processes
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| The Mentor Minds team understands
that ECM is not a product or a technology. It involved
information, business processes and people, which makes
deploying an ECM solution complex and time consuming.
The ECM strategy also covers: |
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Most business units/departments
such as HR, Legal, Accounts Payables, Procurement deal with
myriads of documents and information that need to be captured,
classified, processed and archived. Various inbound channels
such as paper, email, fax, web, EDI must be taken care of.
Mentor Minds’ Enterprise Content Management Strategy
will lower the cost for customer interactions, elevate the
customer experience and effectively deliver your information.
Our expertise includes: |
| Backfile conversion
strategy and digitization |
| Content classification
(structure, unstructured and semi-structured) |
| Creation of document
types and taxonomies |
| Recognition (OCR,
ICR, OMR, BCR) technologies |
| Workflow and business
rules |
| Document archive and
retrieval |
| Document retention |
| Multiple access channels |
| We have experience in industry
leading ECM software solutions as well as building our
own solutions from the bottom-up. Our solid relationships
with software vendors, service providers and service bureaus
enable us to offer turn-key ECM solutions. |
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